My puppy is struggling to understand potty training. We are doing everything we are supposed to do( crate training, every 30 minutes, saying potty when she goes and treat) but it just seems like she still is having multiple accidents a day. We have to carry her to her potty spot outside because she is afraid to go down our stairs from our balcony to the backyard. Do you think her not physically walking to her potty spot is making it difficult for her to understand how to go outside for potty?

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